Return and Refund
Return Policy:
If you are not entirely satisfied with your purchase, you may initiate a return within [X] days from the date of delivery. To be eligible for a return, please ensure that:
- The item is in its original packaging and condition.
- All accessories, tags, and accompanying documentation are included.
- The item is unused, undamaged, and free from signs of wear or alteration.
Refund Process:
Once we receive and inspect the returned item, we will process your refund within [X] days. The refund will be issued in the original payment method used for the purchase. Please note:
- Refunds exclude any shipping or handling charges incurred during the initial purchase.
- Refunds may take [X] days to reflect in your account, depending on your payment provider’s policies.
Non-Returnable Items:
Certain items are not eligible for return, including:
- Perishable goods such as groceries and food items.
- Customized or personalized products.
- Earrings or other intimate jewelry for hygienic reasons.
- Products damaged due to misuse, neglect, or improper handling.
Contact Us:
If you have any questions or concerns about the return process, please contact our customer support team at [customer support email/phone number]. Our team will be happy to assist you with any inquiries you may have.